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Reasons to keep improving your POS system

Because technology can be expensive, it’s easy to think of any new system as a one-and-done purchase. You’ve installed a new POS system, so you can forget about it for a few years and shift to other needs, right? Actually, that’s a shortsighted approach. Even if you...

Franchise Technology: Real Opportunity or Necessary Evil?

How technology is transforming franchises and why you can’t afford to ignore it As technology plays a growing role in the design and operation of restaurants, some of those operators are hesitant to change or resistant to replacing the familiar with something new. But...

7 Habits of Successful Multi-unit Franchisees

While outsiders may view operating a franchise as easy — after all, someone else has developed the concept and all the procedures, right? — franchisees know that a substantial commitment of time, energy, and resources is required for success. That...

Offering healthcare provides powerful benefits

The healthcare debate continues to rage in Washington, and where things will end up is anyone’s guess. Not long ago, the media was saying that the Affordable Care Act (ACA) was here to stay. Then it appeared that it would be replaced by a new law created by House...

Attracting and retaining great employees

Ask 100 franchise operators to name their biggest business challenge, and it’s a safe bet that at least 95 of them will say “people”. As the economy gains steam and unemployment shrinks, it’s tough to find new employees, and even tougher to retain good employees. This...

Minimum wage hikes: disaster or opportunity?

While nobody knows how the recent presidential election may affect the issue, the last decade has seen increased pressure for raising the minimum wage. California and New York State and the city of Seattle approved $15/hour minimums (with different implementation...