MGA / BROKER
– Rick Maldonado
The Bridge – Destination: Connection
In an ever-more technologically advanced society, we need to make sure that we enforce and enhance what makes us great at our jobs: relationships. Without the relationships we’ve built, all the advancements available to us through technology would be meaningless. As service professionals, how we conduct business has a lasting impression on our stakeholders, including customers, employees, and competitors.
For this season’s Bridge magazine, “Destination: Connection,” we focus on what each of us can do to improve the connections in our lives knowing that our success is determined by the strength of the bonds that we choose to build and maintain.
The digital landscape is changing the customer journey. Most insurance professionals have noticed a shift in how customers seek information and make buying decisions. How you market your business in this new, electronic and fast-paced world can determine whether your...